1. Return Window
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return or exchange.
2. Change of Mind / Subjective Dissatisfaction
If you simply change your mind or are not completely satisfied with the item for subjective reasons, you may still contact us within 15 days of delivery. Please note that return shipping costs for change-of-mind requests are the responsibility of the customer.
3. Eligibility & Conditions
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging.
4. How to Start a Return
To start a return, please contact our support team at support@yourdomain.com (记得替换你的真实邮箱). Items sent back to us without first requesting a return will not be accepted.
5. Damaged, Defective, or Incorrect Items
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so that we can evaluate the issue and make it right through a replacement or refund.
6. Refunds
Once we review your request, approved refunds will be automatically applied to your original payment method within 5–7 business days.