1. Processing Time
- All orders are processed and prepared for shipping within 1 to 3 business days. For orders placed during weekends or public holidays, processing will begin on the next business day.
- Please note that processing times are separate from the delivery times.
2. Shipping Scope & Delivery Times
- Target Market: We currently ship exclusively within the United States.
- Standard Shipping: Orders typically arrive within 7 to 15 business days after dispatch. Deliveries to remote areas or Alaska/Hawaii may take slightly longer.
- Free Shipping: We offer free shipping on eligible orders as promoted on our store.
3. Order Splitting
We strive to ship all items in an order together whenever possible. However, depending on stock availability across our fulfillment partners, we may choose to split your order into multiple packages to ensure you get your items faster. In such cases, you will receive a separate notification for each package. Rest assured, you will not be charged any extra shipping fees.
4. Tracking & Notifications
- Our system will send you an email notification once your parcel has been dispatched.
- Depending on the carrier, tracking updates may vary. If you have any questions regarding your delivery, please feel free to contact our support team within 30 days of your purchase.